FAQs

CART does not collect any signals while being charged. Take CART out of the cradle and perform the self-check again.

This message appears when there is no registered CART in the logged-in account. Go to Setting > My Device, and register your CART.

This message is displayed when the CART is poorly worn (on your finger). Please wear the ring properly.

You receive this message when the Bluetooth of your mobile device is disabled. Please enable the Bluetooth and then restart the CART.

This message appears when there is no network available. Please activate the network connection and try again.

This message appears when the battery level of CART is low. Please use again only after charging the battery.